Returns & Exchanges
At Yuka and Monsters, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return items within 14 days of delivery provided they are unworn and in their original packaging.
Initiate Your Request
Log into your account or contact our customer support team with your order number to request a return authorization.
Pack Your Items
Carefully place the items back into their original box or mailer, ensuring all tags and labels are still attached.
Ship It Back
Drop off your package at any authorized courier point using the prepaid shipping label provided in your return confirmation email.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing